From the outside, a delivery platform is an app where you order a meal. In practice it is a service with three audiences — customers, merchants, couriers — and most of the work happens in the tool that coordinates them.
Customer side: ordering made simple
Jazira Delivery offers an ordering website in Arabic, French and English, and a mobile app. It lists restaurants, but also grocery stores, pharmacies and florists. The order is tracked in real time and the customer can chat with the courier.
Merchant side: keeping the menu up to date
Each merchant has a menu editor. Orders arrive with printable tickets, ready for the kitchen or for picking.
Courier side: the same app
Customers and couriers use a single mobile app. The courier receives jobs, follows the route and confirms delivery.
The back office: the real heart of the service
- Dashboard with indicators and a live courier map
- Order dispatch
- Couriers, groups, zones and delivery rates
- Finance: courier and merchant settlements
- Promotions, banners and push notifications
Zones, rates and settlements are what make a delivery service last. They are configured without development.
For your city or your brand
The platform can be deployed under your brand, for a city, a tourist area or a retail chain. Request a demo from the Jazira Delivery page.